* RETURNS POLICY - ALL ORDERS PLACED BEFORE CHRISTMAS HAS NOW BEEN EXTENDED TO JANUARY 15th *
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
If you need to exchange your item, send us an email at firstname.lastname@example.org Once you've received a reply to confirm your exchange, you can send your item to: The Kings Club, Office 3 Burnley Business Centre, 2 Empire Way, Burnley BB12 6HH
Once your refund/exchange has been approved, you should mail your product to: The Kings Club, Office 3 Burnley Business Centre, 2 Empire Way, Burnley BB12 6HH
You will be responsible for paying for your own shipping costs for returning your item. Your original shipping cost will be refunded.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.